Back to Help

Fix a sync that stopped

A sync usually stops for one of three reasons: MiCal lost access to an account, the flow is off or paused, or its last run failed. Each leaves a mark in MiCal.

Steps

  1. Open Home. Under Needs a look, each row names a flow and says either The last sync failed or No recent syncs, with when it last ran (for example "2 hr ago", or a date after a week). Select a row to open Sync flows. This list is hidden while every flow is fine.

Home with Needs a look listing two flows

  1. Open Connected calendars. An account MiCal can no longer reach shows a Reconnect button (Reconnect iCloud for iCloud) and a note that syncing and bookings on its calendars are paused. Select the button, sign in as that account, and approve every permission. For more help, see Reconnect an account.

Connected calendars with a Reconnect button and a note that syncing is paused

  1. Open Sync flows. A flow whose toggle is off is not running. Turn it on. A Paused, upgrade to resume badge means the Free plan runs 1 flow and this one is waiting. Select the badge to open Plan, or turn another flow off.

  2. Select the magnifier icon (Preview changes (writes nothing)) to see what the next run would do. Select Sync now to run it. If MiCal says "This sync flow is already running", wait a minute and try again.

What the health pill means

On Home, the Sync flows row under At a glance has a pill. It counts only flows that are on.

One pill speaks for all your flows. Error wins, then Needs attention. Only flows in those two states appear under Needs a look. Recent activity on Home lists the latest runs, including ones that failed or did not finish.

Notes

Back to Help

Still stuck? Email support@mical.net. Privacy ยท Terms